Privacy Policy

The Privacy Policy is focused on protecting the privacy of our customers and giving a totally secure and safe shopping experience at tobacopub.net. The Privacy Policy clarifies the process of collecting, using, and protecting the personal information received from the customers. Tobaccopub.net does not vend or pass the personal informational belonging to the customers.

The information we collect about our customers

Tobaccopub.net assembles the information provided by the customers in the process of registering at the site and ordering products. When placing the orders, you may give us such personal information like full name, complete address, telephone number, payment card information, product and shipping preferences.

Important: Any adolescent under the age of 21 (18 years old for the EU residents) are not permitted to order products through tobaccopub.net

Usage of Information

Tobaccopub.net uses the received information to supply the customers with the best experience in ordering cigarettes, and inform regular customers about latest promotions, discounts, new arrivals and other services.

We do not sell, distribute or provide the confidential information to any third party.

Access to the personal information

Having the confidential information correct and up to date is required for providing the customers with the top services. In case you have found an inaccuracy in the information you had supplied us with, please, contact our Customer Services Department and let them know the correct information.

We respect our customers’ decision, and will delete the personal information from the site, in case our customers have filled corresponding request to the Customer Service Department.

Information Storage and Protection

Tobaccopub.net protects the customers’ personal information using the following means: secure servers, firewalls, security protocols, SSL encryption and other technologies.

Your European privacy rights

For European residents only. We collect and process personal information about you only where we have a legal basis for doing so under applicable data protection law, including under the GDPR. The legal bases will depend on the purpose we process your personal information for. This means we collect and use your personal information only where:

  • We need it to provide the services, including to operate the Site, provide customer support and personalized features and to protect the safety and security of the Site;
  • It satisfies a legitimate interest (which is not overridden by your rights and interests), such as for research and development, to market and promote the Site and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose;
  • We need to process your personal information to comply with a legal obligation. However even if you have consented to our use of your personal information for a specific purpose, you will have the right to change it and at any time later.

We may use your email address to send you newsletter or marketing emails. We will ask for your consent in line with the applicable law when you first provide your personal information. You can opt out by following the unsubscribe instructions included in these emails, or you can contact us using the Contact Us page on our Site. In certain circumstances, you have rights under the GDPR in relation to your personal information. These data privacy rights do not apply to our store where we process your personal information as a data processor on behalf of our clients. Where this is the case, any request to exercise your European data privacy rights should be directed to our client (i.e. the data controller).

  • Request access to your personal information. You may have the right to request access to any personal information we hold about you as well as related information, including the purposes for processing the personal information, recipients or categories of recipients with whom the personal information has been shared, where possible, period the personal information will be stored for, the source of the personal information, and the existence of any automated decision making.
  • Request correction of your personal information. You may have the right to obtain the rectification of any inaccurate personal information we hold about you without undue delay.
  • Request erasure of your personal information. You may have the right to request deleting your data.
  • Request restriction of processing your personal information. You may have the right to prevent or restrict processing of your personal information.
  • Request transfer of your personal information. You may have the right to request transferring of your personal information directly to a third party where it is technically feasible.

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